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Terms & Conditions

Welcome to Baktrack (`we`, `us`, `our`). By using our website, services, and software solution (collectively, the `Service`), you agree to these Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our Service, you agree to comply with these Terms. If you do not agree, you must not use the Service.

2. Description of Service

Baktrack empowers cameras with artificial intelligence to detect security threats and safety concerns, providing alerts to enhance security and streamline operations.

3. Ownership and Use

  • When purchasing our software solution, you are granted a limited, non-transferable, non-exclusive license to use the Service for personal purposes.
  • You may not resell, redistribute, or use the Service for commercial purposes beyond personal use.
  • Unauthorized modification or configuration of devices outside personal use is strictly prohibited.

4. User Data Collection

We collect the following personal data to provide and improve our Service:

  • Name
  • Email
  • Phone number
  • Payment information

We also collect non-personal data through web cookies. Please refer to our Privacy Policy for more details on data collection and usage.

5. User Responsibilities

Users are responsible for maintaining the confidentiality of their accounts, ensuring compliance with applicable laws, and using the Service responsibly.

6. Updates to the Terms

We may update these Terms from time to time. Users will be notified of significant changes via email. Continued use of the Service after updates constitutes acceptance of the revised Terms.

7. Governing Law

These Terms are governed by and construed under the laws of Canada. Any disputes arising out of or related to these Terms shall be resolved in accordance with Canadian law.

8. Sensitive Content Policy & User Agreement

1. User Responsibility

You affirm that any video footage processed through Baktrack.co does not contain sensitive, private, or legally restricted content, including but not limited to personally identifiable medical data, intimate recordings, or content that violates privacy laws.

2. Compliance with Laws

You are solely responsible for ensuring that the video content complies with all applicable local, state, federal, and international laws, including data protection regulations and surveillance laws.

3. Content Ownership & Consent

You affirm that you either own the rights to the video footage or have obtained explicit consent from all relevant parties to process the video through Baktrack. You agree not to submit or process any video that infringes on the rights of third parties.

4. Prohibited Content

  • Videos containing highly sensitive personal data
  • Footage obtained without proper authorization in private settings
  • Any content that is illegal, unethical, or violates human rights laws

9. Contact Information

For questions or concerns regarding these Terms, contact us at contact@baktrack.co.